Frequently Asked Questions
Everything you need to know about your facial fitness journey.
What is the best way to clean my FaceGym tools?
We recommend wiping down your tools with a damp cloth and a mild, alcohol-free sanitizer after every use. Ensure they are completely dry before storing them in their protective cases.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your facial workout essentials sooner.
Can I return a skincare product if I've opened it?
For hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are FaceGym products safe for sensitive skin?
Yes, our formulations are designed to be high-performance yet gentle. However, we always recommend performing a patch test on a small area of skin before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.